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Project Description

CaptionLabs is a comprehensive infrastructure management and billing application for media hosting, closed captioning, and tape duplication industries. The project required a tailored solution to manage infrastructure, track usage, and handle billing operations efficiently. Oodles provided key services, including work order creation, assignment, review, billing and payment management, freelancer hiring, and employee time card handling. 

Scope Of Work

The client approached Oodles to solve their need for a comprehensive infrastructure management and billing application tailored to the media hosting, closed captioning, transcription, transcribing, and tape duplication industries. They faced challenges in streamlining financial processes and managing their infrastructure efficiently. The project's goal was to develop a solution that included work order creation, assignment, and review, efficient billing and payment management, freelancer hiring, and employee time card handling.

Our Solution

Through our comprehensive solution, we provided CaptionLabs with an efficient and user-friendly ERP application that addresses their specific needs in infrastructure management and billing. Our solution for the CaptionLabs project involved providing a range of services and technologies to meet the client's requirements and overcome development challenges. 

  • Automated accounting functionalities within the ERP application, integrating it seamlessly with QuickBooks 16.0. This integration ensures the smooth synchronization of financial data and streamlines the billing and invoicing processes.
  • Implemented the Infusionsoft CRM system to enhance customer relationship management capabilities. 
  • Embedded the powerful IBM Watson Translation Engine into the application. This integration enables automated and accurate translation of content, saving time and effort.
  • Optimized the application's code to enhance its loading speed, ensuring a seamless user experience. 
  • Integrated the authorize.net payment gateway to facilitate secure and convenient online payment processing. 

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